Return Policy
Homecraft Veneer strives for complete customer satisfaction. If you need to return an item due to damage or receiving the wrong item please call Homecraft Veneer first to authorize a return. We are in no way at any time able to replace an item that exhibits damage caused by the customer once they have received the product nor will we accept any custom laid or made items. Please return only eligible items in original condition and packaging within 15 days of receiving them. If 15 days have passed the item will no longer be returnable. Some items such as tools and samples may not be returned at all. Any item ordered via air freight is not refundable and a restocking fee of 20% of the total purchase cost may be applied to eligible items.

Cancellation Policy
All Orders cancelled while in transit to the customer or to us for further work will be charged with a 25% re-processing fee except for air freight which is not refundable. Additionally the shipping fee will be added to the final price.


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